Certification - Debit and ATM Card
This session will focus on the payments foundation including the entities responsible for regulating, processing/settling and developing rules for the different payment collection system.
Introduction to Payments Players and Regulatory and Network Requirements
Debit/ATM Cards Certificate
Introduction to Debit and ATM Cards
Regulation E is the consumer protection law that defines the requirements of the Electronic Funds Transfer Act established in 1978. This session provides participants an effective foundation for connecting the daily Regulation E business practices of the financial institution to the regulatory requirements:
• A practical understanding of what needs to be documented
• How staff should be trained and
• What is required for compliance
Areas of focus consist of:
• How to effectively handle daily debit card disputes
• Knowing your liability for Regulation E claims
• Understanding the timing of your liability
• Determining the amount of your liability, and
• Ensuring your communication and documentation complies with the requirement.
Debit Card Fraud Trends and Fraud Management
Duration: 59 minutes
Operational losses resulting from fraud, specifically debit/ATM card fraud are evolving quickly and at a pace that threatens your customers’ accounts and the reputation of your financial institution. This session focuses on:
• The growing trends of debit/ATM card fraud
• How your financial institution can take a proactive stand in mitigating your risks in card fraud and
• The impact of organized crime rings in the debit card fraud space.
This session also provides tips on how to have a fraud management strategy for your financial institution in fighting back against these ever increasing fraud events.
Debit Card Legal and Compliance Obligations
Duration: 51 minutes
s This session will focus on the legal and compliance obligation under Electronic Funds Transfer Act which includes:
• Timing of the notice to the financial institution
• Legal requirements of the financial institution when receiving the notice from the customer
• Knowing when the customer may be fully liable and
• Understanding your overall responsibilities for resolving the customers’ claim.
This session will also provide an overview of the controversial Durban Amendment to the Dodd-Frank Act of 2010 and the affects this amendment has had on the debit card industry.
Payments Risk Assessments and Regulatory Expectations for ACH, RDC, Wire Transfer and Debit Cards
Duration: 45 minutes
This session will outline the regulatory expectations for processing ACH, RDC, Wire Transfer and Debit Cards. In addition, the presenter will take participants through best business practices for conducting the risk assessments, identifying high risk threats for each payment system and testing these key mitigating controls when performing the ACH, RDC, Wire Transfer and Debit Card risk assessments.
Top Findings in ACH, RDC and Wire Transfer Audits
Duration: 63 minutes
This session will focus on the top findings in ACH, Remote Deposit Capture and Wire Transfer Audits and how financial institutions can better prepare for these exams. Learn the biggest gaps in the ACH, RDC and Wire transfer systems and how financial institutions have responded to audit findings to improve their payment programs.