BankerCollege

Performing Regulation E Investigations in the Back Office: Best Business Practices and Regulatory Expectations (2020-03-24)

Course

Regulation E provides a basic framework that establishes the rights, liabilities, and responsibilities of participants in electronic fund transfer systems for consumers. Client facing teams are responsible for gathering information. W202007390A

Vendor Management and Fair Lending Risks: Oversight in the Age of AI and Big Data (2019-09-23)

Course

Vendors provide value in the expertise they offer; however, it’s even more imperative that financial institutions maintain active oversight of third parties who use big data and AI to mitigate fair lending risks. W201907120A

301 - Expert Refresher

Course

Customer Experience Journey: Keeping up with what Customers Expect (2020-09-23)

Course

When you have a strong relationship and customer experience model, the ROI is clear – customers stay longer and are more engaged as brand advocates for your institution. W202005500C

Overview of ALM Asset Liability Management for Interest Rate Risk and the Role of ALCO (2020-10-09)

Course

This 90-minute accounting training provides an overview of ALM. It focuses on ALM principles and ALM measurement techniques, and auditor or reviewer issues with ALM. W202006310C

2020 – 2021 NACHA Rules Changes Requests for Comment and Implementation Tips (2020-09-04)

Course

This ACH payments webinar will cover 2020/2021 NACHA Rules changes, such as expansion of Same Day ACH Window, New Contact Registry, Data Security Requirements for Large Originators, and Fraud Detection Standards. B202008678A